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PRIVACY POLICY

AGAXTUR TURISMO AGÊNCIA DE VIAGENS E TURISMO SA (“Agaxtur”) values the privacy of its visitors and is committed to protecting personal data in a transparent and responsible manner, in accordance with applicable legislation, including the General Data Protection Law (Law No. 13.709/2018 – LGPD).

This document explains how we collect, use, and protect personal information on the website. https://agaxturmice.com.brBy using this website, you agree to the terms described here. If you do not agree, we recommend that you do not use our digital services.

1. Information Collected

We can collect personal data in two ways:

1.1. User-provided information

When you contact us through forms, WhatsApp buttons, or other communication channels available on the website, we may collect:

  • First and last name
  • E-mail
  • Phone/WhatsApp
  • Company/Organization
  • Message or information voluntarily sent

1.2. Navigation information

We can automatically collect technical data for statistical purposes and to improve the website, such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Cookies and similar technologies (e.g., web beacons, pixel tags)

Users can configure their browser to refuse cookies, but this may affect their experience on the website.

2. Use of Information

The information collected may be used for:

  • Respond to contact requests made via website or WhatsApp.
  • To improve the browsing experience and usability of the website.
  • Perform traffic, metrics, and performance analyses.
  • Disseminate institutional information, news, services and events of Agaxtur MICE.
  • Sending marketing communications, provided the user has given permission.

3. Information Sharing

We do not share your personal data with third parties, except in the following cases:

  • When necessary to fulfill requests made by you (e.g., integration with WhatsApp or sending emails)
  • Working with suppliers or partners who support the operation of the website, always adhering to security and confidentiality standards.
  • Due to legal obligation or determination by competent authorities.

4. Storage and Security

The personal data collected is stored on secure servers, and we adopt technical and administrative measures to protect it against unauthorized access, loss, alteration, or improper disclosure.

Despite our efforts, no data transmission over the internet is completely secure, and the user acknowledges that sending information is done at their own risk.

5. Rights of Data Subjects

According to the LGPD (Brazilian General Data Protection Law), the user can exercise their rights at any time, including:

  • Confirm that your personal data is being processed.
  • Request access to, correction of, or deletion of data.
  • Request number portability to another provider.
  • Revoke consent for the use of data.

Requests should be made via email: ouvidoria@agaxtur.com.br

Our website may contain links to third-party websites. Agaxtur is not responsible for the privacy practices of these sites and recommends that users carefully read their respective policies.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The most recent version will always be available on this website, along with the date it was last updated.

8. Contact

If you have any questions, suggestions, or requests related to this Privacy Policy, please contact us by email: ouvidoria@agaxtur.com.br.